Operations Associate

SuperDial · New York City

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About this role

SuperDial is looking for an Operations Associate improve internal operational performance. About the role: - Analyze engagement and usage data to identify and resolve friction points in the customer journey. - Own quality initiatives to maintain high retention alongside the customer success team - Improve operational efficiency across call center and support workflows through process redesign…

Excerpt only. The full posting is on the employer’s careers site.

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