Customer Success Manager - SaaS
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About this role
The Customer Success Manager is a commercially-aware, relationship-led role within the Revenue org. This role owns a portfolio of accounts, ensuring customers realize measurable value from the Horizon platform(s) and other associated product lines. They protect gross revenue retention (GRR) and influence net revenue retention (NRR) through deep adoption and health management. This role reports…
Excerpt only. The full posting is on the employer’s careers site.
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