Technical Support Engineer (Freelance)

Kata.ai · Remote - South Jakarta, DKI Jakarta, id

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About this role

Responsible for configuring WhatsApp Business API, Kata CX, and Omnichannel accounts, resolving technical issues via email, tickets, WhatsApp, and SeaTalk, proactively monitoring system health, maintaining custom client reports, managing Kata CX credit top-ups, addressing client inquiries regarding chatbot functionality, data reports, WhatsApp API, and the Kata CX platform, investigating…

Excerpt only. The full posting is on the employer’s careers site.

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