Helpdesk Technician - Tier 1

IntelliDyne Jobs for Veterans · Falls Church, VA

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About this role

Help Desk Technician - Tier 1 Clearance: Active DOD Public Trust Status: Non-Exempt Location: Falls Church, VA (Onsite) Responsibilities: - Answer calls coming into the Tier 1 Help Desk by the third ring. - Create a customer incident in Remedy, the call tracking software for every call answered. - Ability to provide Mobile Support, adding and deleting users to the client network as well as other…

Excerpt only. The full posting is on the employer’s careers site.

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