ATLAS

Network Support Technician (Level II)

OneCloud Corporation · Charlotte, NC

LocationCharlotte, NC
Posted2026-09-22
Confirmed open2026-10-26

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About this role

Description JOB SUMMARY As a Network Support Technician (Level II), you'll support OneCloud customers across phone, email, and chat, providing advanced troubleshooting for VoIP systems, data networks, and desktop applications. You'll go beyond the phone call to work the network layer voice depends on routing and switching, firewalls, QoS, DNS/DHCP, and packet-level diagnostics, isolating issues…

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