Customer Service Advisor
EmployerInsite Energy
LocationPeterborough, Cambridgeshire
Pay£26,328 per year
Posted2026-10-15
Confirmed open2026-10-23
Apply on the employer’s site Open in Atlas
About this role
About the role As a Customer Service Advisor (CSA), you’ll resolve resident queries about heat network energy accounts quickly, courteously, and effectively. Alongside the Customer Service team, you’ll support metering and billing processes to deliver a seamless experience. You’ll handle enquiries and complaints across phone, email, live chat, and WhatsApp with empathy and professionalism…
Excerpt only. The full posting is on the employer’s careers site.
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