Service Desk Manager

The Heritage Foundation · Washington, DC

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About this role

Title: Service Desk Manager Reports to: Director, Information Technology Job Summary: The Service Desk Manager plays a crucial role in fostering positive customer interactions through excellent communication skills, a professional demeanor, and meeting the unique needs of a varied internal customer base. This individual oversees a small Service Desk team, managing day-to-day operations and…

Excerpt only. The full posting is on the employer’s careers site.

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