Customer Operations Systems Specialist (Help Desk & Execution Lead)

Jabu · Lusaka, Zambia

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About this role

The Opportunity This is not a typical customer support role. We are building the operating system for customer operations across multiple countries, and we are looking for someone who can run it, enforce it, and improve it daily. This role is execution-heavy and systems-driven, with a strong focus on: - Ticketing - Resolution - SOP execution - Cross-team coordination 👉 If tickets are not…

Excerpt only. The full posting is on the employer’s careers site.

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