Front Desk Agent

Hotel Zoe · San Francisco, CA, USA

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About this role

Position Overview: The Front Desk Agent is responsible for processing all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate with appropriate staff when guests are waiting for an available room. Advise guest of…

Excerpt only. The full posting is on the employer’s careers site.

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