Client Support Specialist

Root Platform · Cape Town, South Africa

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About this role

Mission Your mission is to contribute to a reliable, responsive, and professional client support experience by resolving client queries accurately and ensuring we consistently meet Root’s agreed service levels. In this role, you will handle inbound support queries, resolve first-line issues using established processes and documentation, and escalate more complex matters appropriately. You are…

Excerpt only. The full posting is on the employer’s careers site.

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