Genesys Support Engineer

Connex Telecommunications Inc. · Connex Telecommunications Inc., 44 East Beaver Creek Road, Unit 16, Richmond Hill, Ontario, Canada

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About this role

Genesys Cloud Technical Business Systems Analyst Location: Hybrid / TorontoLanguage Requirement: Bilingual French and English Position Overview We are seeking an experienced Genesys Cloud Technical Business Systems Analyst with expertise in contact centre transformation, customer experience optimization, routing, queuing, IVR strategy, and contact centre modernization within large enterprise…

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