Customer Excellence Systems Associate

MBC Group · Egypt

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About this role

Responsibilities: · Administer, configure and develop customized Salesforce and Sprinklr solutions, scripts and configuration files · Gather business requirements and translate them into scalable CRM/CX solutions. · Manage CRM enhancements, automation, workflows, integrations and system testing. · Collaborate with Technology, Product, Data, Operations and vendors on CRM initiatives. · Identify…

Excerpt only. The full posting is on the employer’s careers site.

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