Product Support Engineer

Workiva Inc. · 2 Locations

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About this role

The Product Support Engineer (PSE) is the go-to problem solver for Workiva's platform. Whether through phone, chat, or tickets, PSE’s help customers navigate technical and functional challenges. From identifying problems, troubleshooting and providing solutions or workarounds in collaboration with other internal teams to guiding users step by step, PSE’s own the customer experience. They're not…

Excerpt only. The full posting is on the employer’s careers site.

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