Technical Customer Support Engineer, APAC

Hercules Capital, Inc. · Remote - APAC

Apply on the employer’s site Open in Atlas

About this role

What are we looking for? We’re hiring a Technical Support Engineer to help our top customers successful build and scale their apps. What will you do? - Help resolve issues with customer apps: Our customers are non-technical. When Hercules' AI agent fails them, they are stuck. Your job is to help fully resolve issues for customers in the app whether it is fixing bugs, advising on architecture…

Excerpt only. The full posting is on the employer’s careers site.

More jobs at Hercules Capital, Inc.

• Staff Technical Product Manager, Evals
  Hercules Capital, Inc. · San Francisco · $200,000 – $350,000 per year
• Head of Content
  Hercules Capital, Inc. · San Francisco · $150,000 – $300,000 per year
• Senior Content Writer, Engineering
  Hercules Capital, Inc. · San Francisco · $100,000 – $250,000 per year
• Senior Content Writer, Research & Insights
  Hercules Capital, Inc. · San Francisco · $100,000 – $250,000 per year
• Technical Customer Support Engineer, EMEA
  Hercules Capital, Inc. · Remote - EMEA · $60,000 – $120,000 per year