Service Desk Analyst

Arnall Golden Gregory LLP · Atlanta, GA, USA

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About this role

Reports to: End User Experience Manager Position Purpose The Service Desk Analyst is responsible for providing technical support to attorneys and business staff across the Firm's current and future office locations. This role delivers both remote and deskside support, resolves hardware and software issues, documents work thoroughly in the Firm's ITSM platform, and helps ensure a high level of…

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