Junior Systems Administrator (FBI)

MSM Technology, LLC · Washington, DC

Apply on the employer’s site Open in Atlas

About this role

Description - Provide first level contact and convey resolutions to customer issues - Properly escalate unresolved queries to the next level of support - Track, route, and redirect problems to correct resources - Update customer data and produce activity reports - Walk customers through problem solving process - Follow up with customers, provide feedback and see problems through to resolution…

Excerpt only. The full posting is on the employer’s careers site.

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