Service Desk Analyst
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About this role
Overview of the Role The Service Desk Analyst will provide first-level technical support to MSP customers, acting as the primary point of contact for incidents, service requests, and general IT support enquiries. This role will be responsible for resolving standard technical issues, performing endpoint administration and user account support activities, and delivering a high level of customer…
Excerpt only. The full posting is on the employer’s careers site.
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