Customer Support Specialist II

Upshop · Los Angeles, California, United States, Seattle, Vancouver, Nevada

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About this role

About Upshop: Upshop is hiring a Customer Support Specialist II (CSS II) to own our most complex customer issues, including the ones for which we don’t have a playbook yet. As the primary escalation point from Level 1 support, you will dig into production problems across Upshop's fresh retail platform and its integrations and find what went wrong: configuration, data, integrations, in-store…

Excerpt only. The full posting is on the employer’s careers site.

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