SUPERVISOR, END USER COMPUTING

Qualfon Data Services Group, LLC · Manila, UNAVAILABLE, PH

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About this role

Responsibilities 1. Supervision of International Helpdesk Staff and make sure they are equip and knowledgeable in processing tickets and executing escalation procedures.○ Orients, communicates and trains all International IT Helpdesk for their duties and responsibilities.○ Conducts periodic simulations to ensure team response on major issues. ○ Disseminates work instructions○ Provides support on…

Excerpt only. The full posting is on the employer’s careers site.

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