Customer Experience Associate
EmployerBook of the Month
LocationNew York, NY
Pay$67,000 – $75,000 per year
Posted2026-10-09
Confirmed open2026-10-23
Apply on the employer’s site Open in Atlas
About this role
Book of the Month is seeking a Customer Experience Associate to help manage our team of high performing customer service agents whose focus is delivering exceptional service to our members. This role combines frontline execution with operational problem-solving. You will assist agents as they resolve member inquiries, be trained on handling sensitive escalations with care, identify process…
Excerpt only. The full posting is on the employer’s careers site.
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