Member Experience Associate (FT)
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About this role
Protects MTA revenues and maintains cash flows by providing excellence customer experience in taking payments and working with members on payment arrangements. Ensures timely action on delinquent accounts in order to reduce risk while treating members fairly and equitably. Ensures excellent customer experience with Billing by providing Service Order Quality Assurance. Works with customers on…
Excerpt only. The full posting is on the employer’s careers site.
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