Senior Manager of Customer Experience
EmployerFIGS
LocationSanta Monica, CA
Pay$121,500 – $131,500 per year
Posted2026-10-12
Confirmed open2026-10-26
Apply on the employer’s site Open in Atlas
About this role
Overview: The Senior Manager of Customer Experience is responsible for driving operational excellence across FIGS’ internal and external Customer Experience operations, ensuring we consistently deliver best-in-class service while meeting performance, quality, and SLA expectations. This leader owns the day-to-day health and performance of CX operations, with a strong focus on SLA delivery…
Excerpt only. The full posting is on the employer’s careers site.
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