ATLAS

Senior Director, Contact Center

Alzheimer's Association · Chicago, IL, USA

LocationChicago, IL, USA
Pay$150,000 – $175,000 per year
Confirmed open2026-10-17

Apply on the employer’s site Open in Atlas

About this role

Position Summary: The Senior Director, Contact Center, provides strategic leadership and ensures operational excellence for the Association’s 24/7 Helpline, which supports people living with dementia, care partners, and families around the clock. The Senior Director is responsible for overall operations, staffing, clinical oversight, and technology to ensure high-quality results and exceptional…

Excerpt only. The full posting is on the employer’s careers site.

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