Product Support Specialist for SaaS Platform
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About this role
Can you keep customers moving when the product doesn’t? We’re looking for a Product Support Specialist who can do more than answer questions. You’ll need to understand the product, troubleshoot problems, find workarounds fast, and keep customers informed when things go wrong. With AI handling the straightforward questions, you’ll take on the challenges that require human judgment…
Excerpt only. The full posting is on the employer’s careers site.
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