CS Team Lead

EPOS · Jakarta, Jakarta, Indonesia

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About this role

Role Summary We are looking for a hands-on and driven Customer Service Team Lead to lead our customer support operations while actively managing day-to-day execution. This role will be responsible for team performance, service quality, and operational efficiency, while driving improvements in automation, SLA adherence, and customer experience. What You'll Do - Lead and manage the Customer…

Excerpt only. The full posting is on the employer’s careers site.

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