CONTACT CENTER SPECIALIST

Southern Michigan Bank & Trust · Coldwater, MI

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About this role

Description SUMMARY: This position assists with all aspects of customer contact along with processing, balancing, monitoring, researching, and reporting of all duties and responsibilities within the Contact Center of the Operations Department. The Operations department consists of 3 areas with defined functions. Cross training is required across areas to increase efficiency, consistency, and…

Excerpt only. The full posting is on the employer’s careers site.

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