Customer Support Officer

Seek Ltd · North Sydney, Australia

Apply on the employer’s site Open in Atlas

About this role

- Respond to customer enquiries through email with clarity, empathy and care - Help customers navigate verification and troubleshoot issues across the SEEK Pass experience - Investigate issues using approved guidance and available tools, escalating when specialist support is needed - Manage a queue of work while balancing responsiveness, accuracy and customer impact - Recognise sensitive or…

Excerpt only. The full posting is on the employer’s careers site.

More jobs at Seek Ltd

• Key Account Manager
  Seek Ltd · 9th Ave, Taguig, Metro Manila, Philippines
• Sr Manager - Commercial Ops Excellence
  Seek Ltd · Kuala Lumpur, Malaysia
• Operations Coordinator (Launch Ops)
  Seek Ltd · North Sydney, Australia
• Senior Marketing Associate – Search & AI
  Seek Ltd · Cremorne, Australia
• Customer Support Specialist
  Seek Ltd · Auckland, New Zealand