MIT|PLK16235
Apply on the employer’s site Open in Atlas
About this role
Leads Operational Excellence and the Guest Experience: - To ensure self and team handles all Guest concerns - To responds to all Guest feedback with action plans to address opportunities - To coach team on hospitality standards - To communicate Guest feedback to the team and involve in action plans to resolve issues - To empower the team to satisfy Guest needs and resolve concerns - To ensures…
Excerpt only. The full posting is on the employer’s careers site.
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