FBS Customer Care Supervisor

Capgemini · Pune, Maharashtra, India

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About this role

- Supervises team members to enhance customer experiences for internal and external clients. - Focuses on compliance with risk acceptability guidelines and achieving profitable business outcomes. - Leads team to improve performance and contribute to organizational success. Essential Job Functions - Monitors team performance metrics such as customer experience, work quality, and compliance with…

Excerpt only. The full posting is on the employer’s careers site.

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