Member Advocate I: Hoag Clinic Engagement Service

Hoag · Costa Mesa, CA, United States

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About this role

Primary Duties and Responsibilities - Hoag Clinic: Member Advocate I: The Customer Service Specialist serves our patients, members, and providers. Responsible for answering phone calls and scheduling patient appointments. Triages phone calls as necessary. May conduct patient/member pre-certification to ensure coverage for appointments and medical care. With the assistance of data and technology…

Excerpt only. The full posting is on the employer’s careers site.

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