L2 Helpdesk Technician

LEAP Legal Software · Remote - New Jersey, United States

Apply on the employer’s site Open in Atlas

About this role

The Second Line Helpdesk Technician will be troubleshooting complex support tickets escalated by the first line support team. The successful candidate will assist in investigating, resolving and/or escalating cases as needed. The qualified candidate should show mastery of the LEAP application as well as knowledge on common issues and their resolutions. Responsibilities: · Advanced…

Excerpt only. The full posting is on the employer’s careers site.

More jobs at LEAP Legal Software

• Personal Injury Content Lead
  LEAP Legal Software · Toronto, Ontario, Canada · $130,000 – $140,000 per year
• Help Desk Technician
  LEAP Legal Software · Jersey City, New Jersey, United States · $56,000 – $62,000 per year
• Legal Editor (By Lawyers Role)
  LEAP Legal Software · Toronto, Ontario, Canada · $100,000 per year
• Customer Success Consultant (Legal Tech)
  LEAP Legal Software · Nottingham, England, United Kingdom
• Customer Success Manager (Legal Tech)
  LEAP Legal Software · Manchester, England, United Kingdom

More jobs in New Jersey