Senior Specialist, Workforce

Western Union · PHL - Quezon City

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About this role

Responsible for the real-time oversight and operational performance of Western Union's global Contact Support Centers, playing a critical role in ensuring business continuity, customer experience, and contractual service commitments across multiple regions and lines of business. Acts as a key control point for workforce optimization, service level attainment, and operational risk mitigation by…

Excerpt only. The full posting is on the employer’s careers site.

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