Information Scientist

Miratech · Remote - Toronto & GTA, Ontario, Canada

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About this role

We are looking for an Information Scientist to design and improve the information architecture required for effective knowledge retrieval in Genesys Cloud AI. The role focuses on taxonomy design, metadata modelling, content structure, and search optimization to ensure that knowledge content can be accurately found and retrieved by customer service agents, self-service users, and AI-powered…

Excerpt only. The full posting is on the employer’s careers site.

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